Homworks Privacy Policy
Last Updated — March 2025 • PWDS Extrusions Pvt Ltd
Homworks is committed to protecting the privacy and security of our users. This policy explains how we collect, use, and safeguard your information within the Homworks mobile applications. By using the Homworks application, you agree to the practices described in this Privacy Policy.
These applications are intended exclusively for authorized employees, field executives, and fabrication partners of PWDS Extrusions Pvt Ltd (Homworks Window Systems). They are not intended for use by the general public.
Information We Collect
1.1 Location Information
We collect device location data to enable live location tracking of field staff.
- Real-time GPS location
- Background location updates
- Location accuracy data
Used to monitor field staff movements, track visits to customer locations, improve operational management, and provide route and activity verification.
Background Location — Prominent Disclosure: Homworks BDO and Homworks Manager collect location data in the background (while the app is not actively in use or the screen is off) to continuously track field staff visits and verify on-site activity during working hours. This data is used solely for internal business operational purposes — monitoring field visits, generating attendance records, and verifying customer site activity. This data is never used for advertising and is never shared with third parties.
1.2 Call Log Information
Homworks accesses call logs to record communication activity between staff and business contacts only. The application does NOT store or record call audio. Personal call history unrelated to registered business contacts is never accessed or stored.
- Number of calls made to customers
- Call duration
- Call timestamps
1.3 Camera Usage
Homworks uses the device camera to capture images related to field operations. Images captured are stored securely and used strictly for business documentation.
- Site visit photos
- Project progress documentation
- Proof-of-work images
- Customer site documentation
1.4 Device and Technical Information
We may collect basic device information including device model, operating system version, app version, and network status. This is used for app performance monitoring, bug fixing, and service improvement.
Permissions We Request
All permissions are used exclusively for internal business operations.
Connect to backend servers, sync application data, and upload images and activity logs.
Capture site images, upload field documentation, and record visual evidence of work completed.
Provide precise live tracking of field staff and monitor customer visits.
Provide approximate location when precise GPS is unavailable, to support activity logging.
Allow continuous location tracking when the app is not in use. Never used for advertising.
Allow users to directly call business contacts from within the application.
Identify device status during calls and ensure proper call activity logging.
Track calls to registered business contacts and generate communication reports. Personal call history is never accessed.
Run background services for location tracking and maintain real-time activity updates.
Maintain a foreground service for location tracking to ensure reliable and accurate field tracking.
Keep the device active during tracking to ensure accurate location updates are not interrupted.
Send important app notifications and alert users about tasks, updates, or operational messages.
How We Use Your Information
The collected data is used exclusively for internal business operational purposes. It is never used for advertising, profiling, or sold to third parties.
- Track field staff activity
- Monitor customer interactions
- Document site visits
- Generate business reports
- Improve operational efficiency
- Ensure service accountability
- Verify attendance and field presence
- Monitor travel allowance and expense reporting
Data Security
Homworks implements appropriate technical and organizational security measures to protect collected data. Data is stored securely on protected servers and accessed only by authorized personnel.
- Encrypted data transmission
- Access restricted to authorized personnel only
- Protection from unauthorized access
- Protection from loss or misuse
Data Sharing & Advertising
Homworks does not sell, rent, trade, or share personal data with any third parties for commercial or advertising purposes.
Collected data — including location, call logs, and device information — is never used for advertising and is never shared with advertising networks or data brokers.
Information may only be shared with:
- Authorized company administrators
- Internal reporting systems
- Legal authorities when required by law
Data Retention
We retain collected information only for as long as necessary to fulfill operational purposes, maintain reporting records, and comply with legal obligations. When data is no longer required, it is securely deleted or anonymized.
Data Deletion Rights
Users have the right to request deletion of their personal data collected through the Homworks applications.
To request deletion, email [email protected] with the subject line “Data Deletion Request” and your registered employee details. Requests will be processed within 30 days.
Certain data may be retained where required by law or for legitimate business record-keeping purposes.
User Responsibility
These applications are intended for use by authorized employees of PWDS Extrusions Pvt Ltd only. Users are responsible for:
- Using the application for authorized business purposes only
- Maintaining the confidentiality of login credentials
- Following company policies regarding data use
- Not sharing access with unauthorized individuals
Changes to This Privacy Policy
Homworks may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be reflected by modifying the Last Updated date at the top of this document. Users are encouraged to review this policy regularly.
Contact Information
For questions, concerns, or data deletion requests:
PWDS Extrusions Pvt Ltd
Formerly — Homworks
538/2, Airport Service Rd, Peelamedu, Alagu Nagar,
Civil Aerodrome Post, Coimbatore – 641014